Gewaltfreie Kommunikation bei Menschen mit Behinderung: GFK als Basis für bedürfnisorientierte

Nonviolent Communication opens up entirely new perspectives for supporting people with disabilities. Maya has refused to wash for days, Ahmed talks incessantly during meals, and Simone throws dishes during lunch at school: this is everyday life in many group homes for people with intellectual disabilities, as well as in therapeutic or special education work.

How do we deal with such behaviors? What reactions are appropriate and meaningful? What can we do to resolve conflicts and handle challenging situations with confidence? Nonviolent Communication (NVC) is a solution-oriented approach that is very helpful in supporting people with intellectual disabilities.

This guide reveals the opportunities that Nonviolent Communication offers in everyday life with disabled individuals. After a competent introduction to NVC with its classic four elements – Observation, Feeling, Need, Request – the author addresses several key topics, including:

• Recognizing and fulfilling needs in people with intellectual disabilities
• Socio-emotional development from birth to adulthood
• Opportunities of needs-oriented language: focusing on needs in our work
• Empathy and the "Four-Ears Model": guilt ears vs. understanding ears
• Aspects of power and how to handle it
• Nonviolent Communication in teams: addressing disruptions
• Dealing with criticism and accusations

An indispensable practical guide to NVC, featuring numerous interactive exercises and concrete instructions for direct implementation in everyday work.