Getting To Yes

English, Roger Fisher, William L. Ury, 2012
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Product details

A guide to negotiation, including principles such as: don't bargain over positions, separate the people from the problem, and insist on objective criteria. It simplifies the whole negotiation process, offering an effective framework that ensures success.

Key specifications

Language
English
topic
Economy & Law
Subtopic
Business Administration
Author
Roger Fisher, William L. Ury
Number of pages
240
Book cover
Paperback
Year
2012
Item number
7720524

General information

Publisher
Penguin Random House
Category
Reference books
Manufacturer no.
9781847940933
Release date
7.6.2012
Sales rank in Category Reference books
187 of 496476

Book properties

topic
Economy & Law
Subtopic
Business Administration
Language
English
Author
Roger Fisher, William L. Ury
Year
2012
Number of pages
240
Edition
1
Book cover
Paperback
Year
2012

Voluntary climate contribution

CO₂-Emission
Climate contribution

Product dimensions

Height
20 mm
Width
130 mm
Weight
164 g

Package dimensions

Length
20.40 cm
Width
13.60 cm
Height
1.50 cm
Weight
165 g

30-day right of return if unopened
24 Months Warranty (Bring-in)
1 additional offer

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Warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 1.Vandenhoeck + Ruprecht
    0 %
  • 1.Various Publishers
    0 %
  • 40.Penguin Random House
    0.1 %
  • 40.rororo
    0.1 %
  • 40.Springer
    0.1 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Penguin Random House
    Not enough data
  • Anaconda
    Not enough data
  • Ariston
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  • Avery Publishing Group
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  • Beck C.H.
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Digitec Galaxus
  • 31.Hep
    0.6 %
  • 31.Macmillan
    0.6 %
  • 31.Penguin Random House
    0.6 %
  • 31.Pocket
    0.6 %
  • 31.Rheinwerk
    0.6 %
Source: Digitec Galaxus