Getting to Yes

English, Bruce Patton, Roger Fisher, William L. Ury, 2011
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Product details

Offers a plan for negotiating a mutually satisfying agreement without upsetting the other parties involved.

Key specifications

Language
English
topic
Economy & Law
Subtopic
Business Administration
Author
Bruce Patton, Roger Fisher, William L. Ury
Number of pages
240
Book cover
Paperback
Year
2011
Item number
7661956

General information

Publisher
Penguin Putnam
Category
Reference books
Manufacturer no.
9780143118756
Release date
3.5.2011
Sales rank in Category Reference books
1169 of 501252

Book properties

topic
Economy & Law
Subtopic
Business Administration
Language
English
Author
Bruce Patton, Roger Fisher, William L. Ury
Year
2011
Number of pages
240
Book cover
Paperback
Year
2011

Voluntary climate contribution

CO₂-Emission
Climate contribution

Product dimensions

Height
196.80 mm
Width
128.60 mm
Weight
184 g

30-day right of return if unopened
24 Months Warranty (Bring-in)
1 additional offer

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Warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Penguin Putnam
    Not enough data
  • 1.Anaconda
    0 %
  • 1.Ariston
    0 %
  • 1.Avery Publishing Group
    0 %
  • 1.Beltz
    0 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Penguin Putnam
    Not enough data
  • 1.HarperCollins
    0 days
  • Anaconda
    Not enough data
  • Ariston
    Not enough data
  • Avery Publishing Group
    Not enough data

Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Digitec Galaxus
  • Penguin Putnam
    Not enough data
  • 1.Beltz
    0 %
  • 1.DTV
    0 %
  • 1.DuMont
    0 %
  • 1.Hachette
    0 %
Source: Digitec Galaxus