Getting Past No

English, William Ury, 1993
Ratings
Delivered between Wed, 26.8. and Thu, 27.8.
6 pieces in stock at supplier
Free shipping starting at 50.–

Product details

Provides advice on how to negotiate with difficult people and shows readers how to stay calm in stressful situations, disarm an opponent, and stand up for themselves without provoking resistance.

Key specifications

topic
Economy & Law
Subtopic
Management and leadership
Language
English
Author
William Ury
Year
1993
Number of pages
208
Book cover
Paperback

General information

Item number
7720059
Publisher
Penguin Random House
Category
Reference books
Manufacturer No.
9780553371314
Release date
1.1.1993

Book properties

topic
Economy & Law
Subtopic
Management and leadership
Language
English
Author
William Ury
Year
1993
Number of pages
208
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0.15 kg
Climate contribution
CHF 0.11

Product dimensions

Height
209.50 mm
Width
133.30 mm
Weight
194 g
Thickness
0.02 m

Package dimensions

Length
30 cm
Width
20 cm
Height
3 cm
Weight
100 g

30-day right of return if unopened
No warranty
1 additional offer

Compare products

Show all

Goes with

Reviews & Ratings

Warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 34.Hogrefe
    0.1 %
  • 34.Pearson Studium
    0.1 %
  • 34.Penguin Random House
    0.1 %
  • 34.SCM
    0.1 %
  • 40.Elsevier
    0.2 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Penguin Random House
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
    Not enough data
  • Artist Ahead
    Not enough data
  • Avery Publishing Group
    Not enough data

Unfortunately, we don't have enough data for this category yet.

Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Digitec Galaxus
  • 55.Suhrkamp
    1 %
  • 55.Taylor & Francis
    1 %
  • 63.Penguin Random House
    1.1 %
  • 63.Various Publishers
    1.1 %
  • 65.Etoilium
    1.2 %
Source: Digitec Galaxus