Gesprächstechniken

Solid expertise is often not enough to shape conversations according to your own ideas. By consciously using conversation techniques, you can communicate constructively, purposefully, and successfully. Content: Preparing conversations: How to define goals and adapt to the other person. Communicating clearly and confidently: How to make an impact in conversations. How to handle difficult situations. With a substantial training component: the foundational skills of conversation management in practical scenarios.