Gespräche mit hohem Belastungsfaktor in der Medizin

Doctors and other professionals often have to engage in conversations with relatives about life-threatening injuries, the prognosis of diseases, or the notification of a family member's death, usually without being prepared for it. This book provides the necessary communication skills based on scientifically relevant concepts (including those from emergency psychology): - Fundamentals on the topic of "Breaking Bad News," dos and don'ts - Learning a conversation technique based on the SPIKES model (Preparation, Introduction, Timing, Setting, Space, Language, and Process) - How do stress and anxiety hinder communication? - Safely managing the emotions of relatives - Confidently handling one's own emotional involvement - Guilt feelings in relatives; the right way to deal with guilt.