Geschäftsprozessoptimierung für Dummies

Who doesn’t wish for everything to run smoothly and for processes to interlock like a well-functioning mechanism? However, there is often some sand in the gears: bottlenecks slow down the entire process, structures are rigid, and responsibilities are unclear. Robert Freidinger shows you how to optimally align your company with your customers through well-planned and successfully executed business process optimization, thereby gaining a clear competitive advantage. Starting with a weakness analysis and documentation of the current state, through targeted process optimization, managing resistance, and professional change management, to securing what has been achieved and establishing a process organization. This way, there will be less "grinding" in your company in the future.