Geramanis:Vertrauen und Vertrautheit in

If cooperation is to be more than just the mere coordination of work, trust is necessary. However, trust is neither a tool nor a purely individual decision. It is a matter of relationship building and has a moral quality that is tied to certain prerequisites: "Those who want trust must foster familiarity," whether in private life or in the workplace. In this book, you will learn that the path to familiarity goes through strangeness and familiarity. Anyone in a consulting or leadership role who relies on trust or wishes to implement a culture of trust should create a reliable environment. Trust is contingent on two conditions: trusting another person is risky and can only be done voluntarily—otherwise, it is not trust at all. And even under optimal conditions, it is still not guaranteed. Because trust cannot be predetermined, but without determinations, nothing can happen.