Gastgewerbe Hotelfachleute

German, F. Jürgen Herrmann, 2014
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Product details

The successful textbook builds on the content and methodology of the textbook "Gastronomy Basics." It includes the learning fields for the second and third years of training for hotel management professionals. The 4th edition has undergone a comprehensive update. This includes topics such as legal regulations, like the new wine regulation and allergen labeling, as well as the new reporting law that comes into effect in 2015, new criteria for hotel classification that will be valid from 2015, sustainability as a marketing tool, guest-oriented services in hotels, online presence and social networks, as well as online reservation systems and online review portals, new screenshots of hotel software, and updated statistics and illustrations. The area of specialized calculations and the specialized languages of French and English have once again been included as before. Practice-oriented.

Key specifications

Book type
School textbook
Language
German
Author
F. Jürgen Herrmann
Number of pages
496
Book cover
Hard cover
Year
2014
Item number
7101470

General information

Publisher
Orell Füssli
Category
Textbooks
Release date
10.10.2014

Book properties

Book type
School textbook
Language
German
Author
F. Jürgen Herrmann
Year
2014
Number of pages
496
Edition
4
Book cover
Hard cover

Voluntary climate contribution

CO₂-Emission
Climate contribution

Product dimensions

Height
260 mm
Width
190 mm
Weight
1146 g

30-day right of return if unopened
24 Months Warranty (Bring-in)
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Warranty score

How often does a product of this brand in the «Textbooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Orell Füssli
    Not enough data
  • 1.Auer
    0 %
  • 1.Auzou Pub
    0 %
  • 1.Bibliographisches Institut
    0 %
  • 1.Cornelsen
    0 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

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  • Orell Füssli
    Not enough data
  • 1.Klett
    0 days
  • An der Ruhr
    Not enough data
  • Arena
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  • Assimil
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Return rate

How often is a product of this brand in the «Textbooks» category returned?

Source: Digitec Galaxus
  • Orell Füssli
    Not enough data
  • 1.Arena
    0 %
  • 1.Hase und Igel
    0 %
  • 1.Hauschka
    0 %
  • 1.Hodder & Stoughton
    0 %
Source: Digitec Galaxus