Name: Evaluation and Quality Development
Price: 39.9 CHF
Availability: InStock
ISBN: 9783631576939

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Peter Lang

The textbook "Evaluation and Quality Development" by Reinhard Stockmann offers a comprehensive analysis of the connection between evaluation and quality management, particularly in non-profit organizations. It highlights how evaluation tools can be effectively used to improve the quality of services provided. The author argues that the success of non-profit organizations should primarily be measured against the originally planned outcomes. At the center of the developed evaluation model is the optimization of impacts, supported by a collection of evaluation guidelines. The presented methodology is versatile and can be applied across all areas of activity and throughout all program phases. Additionally, the creation of monitoring systems is addressed, emphasizing the practical relevance of the book.

Actual product image Evaluation and Quality Development (English, Paperback, Reinhard Stockmann)

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