mailen, chatten, zoomen: Digitale Beratungsformen in der Praxis

Independent of time and place: Psychological counseling via smartphone or laptop

The authors have been involved in online counseling training since 1996 and are pioneers of online counseling in the German-speaking world. They are active in continuing education, training, expert opinions, and lectures. Online counseling is part of the services offered by counseling centers. Newly established counseling centers must be able to offer online counseling.

The now commonplace use of the internet has long since changed the psychological support of individuals. However, it was only during the Corona crisis that it became clear how indispensable digital media have become in counseling, psychotherapy, coaching, and supervision. Email, chat, voicemail, video calls, and apps are the currently prevalent digital counseling formats that, when used flexibly, complement face-to-face counseling and also function as their own counseling format. The book clearly explains the characteristics and specifics using case studies and provides practical guidance and technical know-how for virtual counseling centers and practices. The authors also share their content-related experiences on particularly common topics and issues and reveal how relationship building can be just as successful as in real-life practice.

This book is aimed at:

• Psychotherapists of all schools
• Counseling psychologists.