Einzelhandel 4.0

Includes learning fields 1-5: representing the retail business, conducting customer-oriented sales conversations, assisting customers in the service area at the checkout, presenting goods, advertising, and promoting sales. New edition 2022: fundamental update, taking into account all relevant legal changes in retail, introducing new possibilities in the area of goods presentation, addressing innovations in the fields of checkouts, payment transactions, and circular economy.

The following materials are available separately for this textbook: BiBox including E-book with materials, solutions to the student book as a download or printed version, workbook, solutions to the workbook as a download or printed version.