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German, Eberhard Schilling, 2018
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Product details

The manual for professional order processing. Customer orientation, combined with professionalism in order processing, is crucial for the success of craft businesses today. Eberhard Schilling addresses the entire process from marketing to quote processing, contract conclusion, order preparation, execution, and monitoring, all the way to completion and follow-up. Important forms and sample letters related to all aspects of order processing are available for download. Additionally, essential content from the areas of "order processing" and "business management and organization" within the framework of theoretical master training is also taken into account.

Key specifications

topic
Technology & IT
Language
German
Author
Eberhard Schilling
Year
2018
Number of pages
176
Book cover
Hard cover

General information

Item number
8599849
Publisher
Dva
Category
Reference books
Release date
29.5.2018

Book properties

topic
Technology & IT
Language
German
Author
Eberhard Schilling
Year
2018
Number of pages
176
Edition
1
Book cover
Hard cover

Voluntary climate contribution

CO₂ emissions
0.34 kg
Climate contribution
CHF 0.11

Product dimensions

Width
150 mm
Weight
443 g

30-day right of return if unopened
No warranty
1 additional offer

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Warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

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  • Dva
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  • 1.Anaconda
    0 %
  • 1.Ariston
    0 %
  • 1.Avery Publishing Group
    0 %
  • 1.Beltz
    0 %

Warranty case duration

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  • An der Ruhr
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  • Anaconda
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  • Ariston
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  • Avery Publishing Group
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Digitec Galaxus
  • Dva
    Not enough data
  • 1.Beltz
    0 %
  • 1.Cambridge UP
    0 %
  • 1.Eyrolles
    0 %
  • 1.Hachette
    0 %
Source: Digitec Galaxus