Interkulturelle Kompetenz in der Softwarebranche

Internationally operating companies are compelled to undergo organizational change due to economic interconnections and the resulting pressure to act. This is particularly true for companies in the information and communication sector, which serve as growth drivers for many other industries. The analysis of competency profiles and targeted development of employee skills positively influences the change processes. Within globally organized development teams, not only are necessary technical skills required, but also abilities in the area of intercultural collaboration. Especially in the departments of development, consulting, service, and support, intercultural aspects must be particularly considered in daily interactions with customers and colleagues. This study first presents the underlying terminology and shows the various perspectives on K.