Die Kunst, nein zu sagen

German, William Ury, 2023
Delivered between Wed, 28.5. and Fri, 30.5.
More than 10 items in stock at supplier

Product details

When a "no" becomes inevitable and your negotiation must not fail - the essential complement to the global bestseller "Getting to Yes."

Not every negotiation can or should reach an agreement, not every one will satisfy the interests of all parties involved, and not every negotiation will leave both sides equally content. Sometimes a boundary, a rejection, a "no" is necessary. This groundbreaking negotiation guide by the author of "Getting to Yes" illustrates that a clear "no" does not mean a failed negotiation, but rather that a "no" can be presented in a positive way. Like "Getting to Yes," this book conveys the techniques, tips, and tricks that allow us to excel even in difficult negotiations. The revised new edition of the negotiation classic "Saying No and Still Negotiating Successfully" comes with a current preface exclusive to the German edition.

Key specifications

Language
German
Author
William Ury
Number of pages
288
Book cover
Paperback
topic
Law
Year
2023
Item number
23909615

General information

Publisher
Penguin Random House
Category
Guidebooks
Release date
25.1.2023

Book properties

topic
Law
Language
German
Author
William Ury
Year
2023
Number of pages
288
Book cover
Paperback

Voluntary climate contribution

CO₂-Emission
Climate contribution

Product dimensions

Height
206 mm
Width
137 mm
Weight
339 g

30-day right of return if unopened
24 Months Warranty (Bring-in)
1 additional offer

Compare products

Goes with

Reviews & Ratings

Warranty score

How often does a product of this brand in the «Guidebooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 83.Motorbuch
    0.2 %
  • 83.Orell Füssli
    0.2 %
  • 83.Penguin Random House
    0.2 %
  • 83.Piper
    0.2 %
  • 83.Simon & Schuster
    0.2 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.AT
    0 days
  • 1.GU
    0 days
  • 1.Kein & Aber
    0 days
  • 1.Penguin Random House
    0 days

Return rate

How often is a product of this brand in the «Guidebooks» category returned?

Source: Digitec Galaxus
  • 87.Hachette
    0.9 %
  • 87.Little, Brown and Company
    0.9 %
  • 87.Penguin Random House
    0.9 %
  • 87.Rother
    0.9 %
  • 93.Anaconda
    1 %
Source: Digitec Galaxus