Der Weg zur Smart-Work-Experience

The expedition towards a better working world of the future navigates the connection between HR-Tech and HR-Touch. The challenges of this expedition cannot be mastered solely through technology or solely through human effort. This book proposes the long-overdue bridge between increasingly intelligent technology on one side and increasingly interconnected work on the other. It describes how the meaningful integration of technological and interpersonal aspects of people management shapes a modern working environment. A working world that equally promotes individual growth, encourages lifelong learning, and enables team success. It serves as a foundation for a technology-optimistic and human-centered design of the future workplace. The author presents seven fundamental principles that HR management in any company can align with the implementation of its specific People-Tech strategy. 43 case studies inspire the meaningful use of intelligent technology throughout the entire People Experience Life Cycle—from pre-hire to retire.

Core elements of the future workplace: intelligent machines, platform-based ecosystems, cooperation. Design principles of the Smart Work Experience. Application examples: human-machine cooperation in talent acquisition, development, and retention.

The author, Dr. Daniel Mühlbauer, is an expert in HR IT solutions and focuses on the meaningful use of modern technologies in the personnel management of a global corporation. He shares his knowledge on his blog and YouTube channel called "HR Datenliebe." His passion lies in the combination of data analytics, artificial intelligence, and HR-Tech to pave the way for the future of personnel management. After completing his doctorate at the Institute for Human Resource Management at LMU Munich, he co-founded a startup for People Analytics.