Delivery Happiness

The ten most important reasons to read this book: 10. You want to learn about the path we took at Zappos to achieve over a billion dollars in annual revenue in less than ten years. 9. You want to discover the journey that led me to Zappos and the lessons I learned along the way. 8. You want to learn from the many mistakes we made over the years at Zappos so that your company can avoid some of them. 7. You want to know how to achieve the right mix of profit, passion, and purpose in business and life. 6. You want to build a lasting and stable organization and brand. 5. You want to create a stronger company culture that makes your employees happier, boosts their motivation, and ultimately leads to greater productivity. 4. You want to ensure a better customer experience.