CRM im Direktmarketing
German, Martin Nitsch, Henry Holland, Holger Kuhfuss, Christian Huldi, 2012Delivered between Wed, 17.9. and Fri, 19.9.
More than 10 pieces in stock at supplier
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The book presents the fundamental idea of Customer Relationship Management as a strategic approach to planning, managing, and executing interactive processes with customers. This practical guide addresses the concept of CRM from a marketing perspective and demonstrates its implementation in direct marketing through numerous case studies.
Language | German |
topic | Social sciences |
Author | Christian Huldi, Henry Holland, Holger Kuhfuss, Martin Nitsch |
Number of pages | 172 |
Book cover | Paperback |
Year | 2012 |
Item number | 7198264 |
Publisher | Gabler |
Category | Reference books |
Release date | 10.1.2018 |
topic | Social sciences |
Language | German |
Author | Christian Huldi, Henry Holland, Holger Kuhfuss, Martin Nitsch |
Year | 2012 |
Number of pages | 172 |
Book cover | Paperback |
Year | 2012 |
CO₂-Emission | |
Climate contribution |
Specifications may include unverified machine translations.
30-day right of return if unopened
24 Months Warranty (Bring-in)
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