Critical Success Factors: Improving the Viability of Free Clinics

The book "Critical Success Factors: Improving the Viability of Free Clinics" provides a comprehensive analysis of the critical success factors for the long-term stability and viability of free clinics in Michigan. These clinics, funded by donations and operated by volunteers, face numerous challenges while serving nearly 7,500 individuals each month. The author, Thomas Maryon, employs various research methods, including surveys, interviews, and benchmarking, to identify the essential factors that are crucial for the success of these facilities. Among the identified critical success factors are effective fundraising strategies, management of volunteers and staff, fostering collaborations and partnerships, strong leadership, and the use of modern computer systems. The book also offers practical approaches for implementing these factors to enhance the efficiency and sustainability of the clinics.