Critical Success Factors for Business Intelligence Systems

The book "Critical Success Factors for Business Intelligence Systems" by William Yeoh offers a comprehensive analysis of the critical success factors (CSFs) for the implementation of Business Intelligence (BI) systems. At a time when the introduction of such systems poses a complex challenge, the research highlights the gap between academic insights and practical applications. Through a qualitative study that includes the Delphi method and case studies in engineering companies, a framework is developed that identifies the essential CSFs for the success of BI systems. The empirical findings demonstrate the relevance and applicability of this framework and indicate that organizations that approach the CSFs from a business-oriented perspective tend to achieve better outcomes. This professional book is aimed at professionals and decision-makers looking to optimize the implementation of BI systems.