Crew Resource Management (CRM) für den Rettungsdienst

This book provides employees in the emergency medical services with an overview of the 15 principles of Crew Resource Management (CRM). The application of these catchy principles enhances team management and communication among team members as well as with patients. The easily applicable principles form a convincing action concept for emergency care, which can help avoid the majority of errors or incidents, particularly in high-pressure situations, that stem from human factors. The authors introduce the fundamentals of CRM and relate them to the preclinical work environment, keeping in mind the roles of emergency physicians, emergency medical technicians, and paramedics as a team. They then illustrate the dos and don'ts of teamwork through 30 case studies and highlight common mistakes. A checklist rounds off the book, making it suitable both as a companion for CRM and simulation courses and for independent reading on the path to becoming a CRM professional.