Commitment in Geschäftsbeziehungen
German, Samy Saab, 2007More than 10 items ordered
Product details
Samy Saab develops a concept for measuring commitment in inter-organizational business relationships. He identifies the dimensions of "relationship value," "direct switching costs," and "sunk costs" as essential drivers of customer and supplier loyalty, and examines the suitability of his measurement concept as well as the impact of commitment on the business relationship.
topic | Agriculture, Economy & Law |
Language | German |
Author | Samy Saab |
Year | 2007 |
Number of pages | 335 |
Book cover | Paperback |
Item number | 8034716 |
Publisher | DUV |
Category | Reference books |
Release date | 15.3.2018 |
topic | Agriculture, Economy & Law |
Language | German |
Author | Samy Saab |
Year | 2007 |
Number of pages | 335 |
Book cover | Paperback |
CO₂ emissions | 0.35 kg |
Climate contribution | CHF 0.11 |
Height | 210 mm |
Width | 148 mm |
Compare products
Goes with
Reviews & Ratings
Warranty score
How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?
Source: Digitec Galaxus- DUVNot enough data
- 1.An der Ruhr0 %
- 1.Avery Publishing Group0 %
- 1.Beltz0 %
- 1.Beltz & Gelberg0 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- DUVNot enough data
- An der RuhrNot enough data
- AnacondaNot enough data
- Artist AheadNot enough data
- Avery Publishing GroupNot enough data
Unfortunately, we don't have enough data for this category yet.
Return rate
How often is a product of this brand in the «Reference books» category returned?
Source: Digitec Galaxus- DUVNot enough data
- 1.Beltz0 %
- 1.Cambridge UP0 %
- 1.Hachette0 %
- 1.Laurence King0 %