Case Management Grundlagen

The textbook "Case Management Basics" by Michael Monzer provides a comprehensive overview of the concept of case management in the German-speaking world. It is aimed at professionals from administrations, social organizations, hospitals, insurance companies, and politics who wish to engage with the methods and tools of case management. The book highlights the development and challenges of case management and offers a structured approach to the various process steps. It addresses both theoretical foundations and practical aspects to help readers grasp and apply the complexity of the topic. The integration of additional concepts such as quality and knowledge management allows for a holistic view of the subject. The clear organization and consideration of different professional backgrounds make the book a valuable reference work for anyone working in the field of case management.