Business Travel Management

The practical guide provides an introduction to the procurement of travel services. The strategic procurement of business travel is still often neglected in many companies. However, a clear trend is emerging where the responsibility for this topic, when companies address it, is assigned to procurement. Often, the responsibility for the procurement of business travel is given to a strategic buyer who has not had the opportunity to gain expertise in the area of business travel. The book covers the areas of flights, trains, rental cars, and hotels, and discusses methods and specifics of tendering as well as procurement levers. A significant focus is placed on the selection of and collaboration with travel agencies. The guide shows the buyer which statistics and key figures are important for their maximum success and how to effectively promote their travel portfolio internally.