Business Travel Management

The practical guide offers an introduction to the purchase of travel services. The strategic purchasing of business travel is still neglected in many companies. However, a clearly recognizable tendency is that when companies deal with the subject, responsibility for it is transferred to purchasing. Frequently, responsibility for the purchase of business travel is assigned to a strategic purchaser, without the latter having had the opportunity to acquire expertise in the area of business travel. The book deals with the areas of flight, train, car rental and hotel, methods and special features of tendering and purchasing levers are named. A great deal of attention is given to the selection of and cooperation with travel agencies. The buyer is shown which statistics and key figures are important for his maximum success and how to manage his travel portfolio internally.