Product details
Business Correspondence - Writing Emails and Letters Correctly
Write confidently in English for appointment scheduling, inquiries and offers, complaints, business communications, applications, and much more.
Many sample letters and over 800 text modules assist you in finding the right wording. In the "Telephone Communication" chapter, complete with a cheat sheet for your desk, you will learn professional communication over the phone. The detailed appendix includes solutions to the exercises and a specialized vocabulary list in both language directions.
Online extras for download: Telephone dialogues to listen to and additional sample letters. For advanced language skills (level B1).
Book type | School textbook |
Language | German |
Author | PONS |
Number of pages | 208 |
Book cover | Paperback |
Year | 2023 |
Item number | 32646093 |
Book type | School textbook |
Language | German |
Author | PONS |
Year | 2023 |
Number of pages | 208 |
Edition | 1 |
Book cover | Paperback |
CO₂-Emission | |
Climate contribution |
Height | 230 mm |
Width | 163 mm |
Weight | 405 g |
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Warranty score
How often does a product of this brand in the «Textbooks» category have a defect within the first 24 months?
Source: Digitec Galaxus- 1.Pearson Elt0 %
- 1.Plus0 %
- 1.PONS0 %
- 1.Reclam0 %
- 1.Récréalire0 %
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How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- PONSNot enough data
- 1.Klett0 days
- ArenaNot enough data
- AssimilNot enough data
- AuerNot enough data
Return rate
How often is a product of this brand in the «Textbooks» category returned?
Source: Digitec Galaxus- 8.Auer0.4 %
- 8.Mini LÜK0.4 %
- 8.PONS0.4 %
- 8.Westermann0.4 %
- 12.Loewe0.5 %