Alles versichert. 1. Ausbildungsjahr Schulbuch

The student volumes of the series 'Everything Insured' are characterized by a strong practical relevance and their particular suitability for digitally supported teaching according to the new curriculum for 'Insurance and Financial Services Clerks'. They contain the subject knowledge required by the curriculum for the respective training years, which is presented through practical case studies. References to the terms and conditions of Proximus 5 and current legal requirements are consistently integrated into the student volumes.

Student Volume 1 includes Learning Fields 1-5 of the new curriculum.

Included topics include: Rights and obligations in the dual system of vocational training; contractual regulations; basics of insurance law and general legal foundations; preparation for customer consultation meetings; data protection; customer communication and communication channels; household and property insurance; liability and legal protection insurance, etc.

Designed as an informational book, the student volume conveys the subject knowledge required by the curriculum through numerous practical examples, taking Proximus 5 into account.

Chapter introduction pages provide orientation for learners.

Particularly important content, such as definitions or summaries, is highlighted.

The stronger focus on consulting and sales orientation in the various customer needs areas (e.g., regarding conversation starters with new and existing customers, customer acquisition, argumentation aids, etc.) is also addressed.

The materials available in the BiBox for teachers (available separately) allow for a consistent enhancement of the lessons with digital elements that can be used alongside the printed textbook.

The current new edition includes content updates as well as minor corrections.