AI and UX

The book "AI and UX" by Gavin Lew and Robert M. Schumacher Jr. offers a comprehensive analysis of the interface between Artificial Intelligence (AI) and User Experience (UX). In an era where significant resources are being invested in AI development, the importance of a positive user experience is becoming increasingly clear. The authors argue that the success of AI depends not only on the technology itself but also on how well this technology is embraced by users. The book highlights the parallel developments of AI and UX, analyzes past products and their failures, and provides practical insights on how product managers and designers can create an effective user experience. In a world where AI technologies are advancing rapidly, it is crucial that these technologies are accessible and user-friendly for users. The authors urge a shift in focus from pure functionality to usability in order to increase the acceptance of AI solutions.