365 Fragen für die lösungsorientierte Kommunikation in Organisationen

Executives, HR managers, team leaders, and coaches who work solution-oriented try to steer their conversation partners' thoughts away from the problem and towards the desired future. They ask their colleagues and employees if they experience times when things are going well and the problem does not occur. The 365 questions in the question fan support executives, HR managers, and team leaders in solution-oriented communication. The fan serves as a tool to develop a sense for questioning techniques and the structure of conversations. The organization of the question fan allows for quick identification of suitable questions for specific situations. The questions reflect the diverse situations that executives and HR managers face in organizations, such as job interviews, development discussions, absenteeism, return-to-work conversations, conflict resolution, and termination discussions, as well as conversations about corporate goals, strategy development, and collaboration in the board. Additional questions address situations that often need to be tackled together with executives and team leaders, such as team conflicts, team relationships, team overload, team successes, and conversation culture. The questions are deliberately phrased to implicitly carry the assumption that things will get better again. The goal is to activate the ability of colleagues and employees to find solutions to their problems themselves.