Question about equip ERGO Electric sit-stand table frame Double motor

Why does Galaxus state "Ordered today, delivered tomorrow" for this product when this is not true? The item appears to be delivered via general cargo. However, general cargo did not receive the item within one working day. The fault definitely lies with Galaxus. Apparently, collection is also not possible because the item is too big? After asking several times, I was told that collection was not possible because the item was in the Roggwil warehouse, where collection was not permitted by law. Now I receive the product after 3 days, not after one although in stock.... Not fulfilled!