I bought the product and am very disappointed that the device does not have a CH-compliant power plug! Does Digitec have any suggestions for solving this problem or do I have to return the device?

Question

Accepted Answer

It is possible to fit a T12 plug yourself:
[Max Hauri plug T12 black open](https://www.galaxus.ch/de/s4/product/max-hauri-stecker-t12-schwarz-offen-stromadapter-5858452)

Or an adapter:
[Max Hauri Fixadapter (CH, 3-pole type J, Schuko)](https://www.galaxus.ch/de/s4/product/max-hauri-fixadapter-ch-3-pol-typ-j-schuko-stromadapter-216233?dclid=CNW9nbiM1NQCFReTGwodgZsLtQ&gclid=CILDl7iM1NQCFWoz0wodaJ8Nag)

If you decide which solution suits you, please contact customer service. I am sure they will accommodate you and deliver the item free of charge:

Private customers
galaxus@galaxus.ch
+41 44 575 98 00
Monday - Friday:
09:00 - 18:00

Answer

Hello Hurlikus
Please contact the customer service. The community cannot help you here. 
However, Digitec will certainly send you a CH cable.

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Question about IT Dusters CompuCleaner Xpert

I bought the product and am very disappointed that the device does not have a CH-compliant power plug! Does Digitec have any suggestions for solving this problem or do I have to return the device?