OWL Meeting Owl Pro
1329.– CHF
Question about Meeting Owl Pro - 372051
Hi all, our owl has quite a bit of trouble tracking people who are talking, sometimes it takes mass 30 seconds of talking for it to find one. The resolution is also not really good, certainly not HD. Is there any way to adjust it, or are there software updates for it? And where can I get them? Many thanks for your help
The Owl is only suitable for small rooms where the distance from the people to the Owl is less than 3 to 4 metres. In smaller rooms, the image quality and sound of the Owl is acceptable. I don't know about software updates. For larger rooms we use the Logitech video conferencing system, which offers much higher picture resolution and much better sound quality.
Software updates come either automatically when the OWL is connected to the internet, overnight (East Coast USA) or via a so-called "mobile refresh". More details here: owl-labs.helpscoutdocs.com/article/173-how-to-update-your-me....
We have also observed the somewhat sluggish tracking. Apparently, the Owl learns where people are sitting during a session and the switching
On our end, the picture is not very sharp and rather grainy, with an unpleasant flickering graininess. The latest firmware has not changed this. According to support, more light should help (but probably not with the resolution).