Waterman Exception Precious

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Warranty score

How often does a product of this brand in the «Pens» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 48.Leuchtturm1917
    0.7 %
  • 48.Online
    0.7 %
  • 50.NoName
    0.8 %
  • 50.Waterman
    0.8 %
  • 52.Q-Connect
    0.9 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Waterman
    Not enough data
  • 1.Caran d'Ache
    0 days
  • 1.Faber-Castell
    0 days
  • 1.Lamy
    0 days
  • 1.Online
    0 days

Return rate

How often is a product of this brand in the «Pens» category returned?

Source: Digitec Galaxus
  • 49.Leuchtturm1917
    3.1 %
  • 50.Online
    3.7 %
  • 51.Waterman
    3.8 %
  • 52.Molotow
    5 %
  • 52.Roost
    5 %
Source: Digitec Galaxus