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Reviews & Ratings
Warranty score
How often does a product of this brand in the «Pens» category have a defect within the first 24 months?
Source: Digitec Galaxus- 36.Leuchtturm19170.3 %
- 36.Paper Mate0.3 %
- 36.Roost0.3 %
- 36.Top Model0.3 %
- 41.Lamy0.4 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- RoostNot enough data
- 1.Caran d'Ache0 days
- 1.Faber-Castell0 days
- 1.Lamy0 days
- 1.Online0 days
Return rate
How often is a product of this brand in the «Pens» category returned?
Source: Digitec Galaxus- 50.Waterman3 %
- 51.Molotow3.2 %
- 52.Online3.3 %
- 53.Roost4 %
- 54.Novidarte20.2 %
Source: Digitec Galaxus