Psychosocial professions are characterized by an above-average proportion of social communication in professional actions. Help processes only become effective through successful communication, and competent conversation management thus becomes the key to successful professional conduct. Social work professionals often conduct conversations under challenging conditions: In client work, the everyday relevance of help processes, complex mandates, involuntariness, and situations of risk or crisis present such challenges. Additionally, cooperation with professionals and other stakeholders in help processes, as well as organizational and training concerns, often create conditions that make conversations demanding.
The textbook understands professional conversation management as the socio-communicative form of methodical action in social work, rather than as an isolated conversation methodology. It imparts foundational knowledge and encourages reflection on personal and professional attitudes. It introduces the preparation, moderation, and evaluation of significant conversation forms in professional daily life and offers practical design aids for conversations. Learning and working aids for training conversation skills are also available online in addition to the textbook.
Language | German |
topic | Social sciences |
Subtopic | Sociology and anthropology |
Author | Wolfgang Widulle |
Number of pages | 275 |
Book cover | Paperback |
Year | 2020 |
Item number | 16423994 |
Publisher | VS |
Category | Reference books |
Release date | 2.10.2020 |
Sales rank in Category Reference books | 305 of 1039726 |
topic | Social sciences |
Subtopic | Sociology and anthropology |
Language | German |
Author | Wolfgang Widulle |
Year | 2020 |
Number of pages | 275 |
Edition | 3 |
Book cover | Paperback |
Year | 2020 |
CO₂-Emission | |
Climate contribution |
Height | 210 mm |
Width | 140 mm |
Weight | 400 g |
Length | 21.20 cm |
Width | 15.30 cm |
Height | 1.50 cm |
Weight | 402 g |
How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?
Source: Digitec GalaxusHow many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec GalaxusHow often is a product of this brand in the «Reference books» category returned?
Source: Digitec Galaxus