Digital Management Handbook

Digital technologies have long since entered administrative practice. Digitization is an opportunity to improve the quality of public administration. The handbook shows who steers, organizes and controls digital administration. The legal framework, approaches to implementing digital administration, distribution channels of public administration, the distribution of tasks and organization of digital administration, accessibility in electronic communication, data protection and data security, areas of application of digitization, citizen participation, digitization and demographic change are presented comprehensively. The editors Sabine Smentek, State Secretary, Senate Administration for the Interior and Sport, Berlin, Roland Jabkowski, Representative for E-Government and Information Technology in the State Administration, Hessian Ministry of Finance, Wiesbad.