When will the software update for Huawei Health be released?
I recently bought this watch. Unfortunately, pairing does not work on my Samsung A50, although it should. Cleared phone cache and app cache, reset network settings, loaded the app and deleted it again and tried to load spgar via the official huawei appstore, reset the watch. Nothing works and I think it will only be fixed with an update of the app. Is it known when this will come, at the moment the watch is an expensive paperweight. I find it incomprehensible that a company can afford something like this and that the watches are still on sale.

Question

When will the software update for Huawei Health be released?
I recently bought this watch. Unfortunately, pairing does not work on my Samsung A50, although it should. Cleared phone cache and app cache, reset network settings, loaded the app and deleted it again and tried to load spgar via the official huawei appstore, reset the watch. Nothing works and I think it will only be fixed with an update of the app. Is it known when this will come, at the moment the watch is an expensive paperweight. I find it incomprehensible that a company can afford something like this and that the watches are still on sale.

Answer

Hello Nemo. Updates come automatically after pairing. You can also check for updates in the Huawei app. Pairing is only possible with the Huawei app and without any problems. It is important to switch on Bluetooth and check whether the watch has recognised it. Then go to the app. I have paired it myself with the iPhone. Greetings

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