What exactly happens if the voucher has not been redeemed after two years and has therefore expired? Will the amount be refunded or can we get a new voucher?

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Answer

In principle, the following deadlines would apply:

Vouchers for smaller goods such as books, clothes, food, for a meal in a restaurant or for a massage expire after 5 years. For vouchers for hotel accommodation, travel, theatre visits or wellness admissions, the limitation period is 10 years Source: SRF Geld

How Digitec will handle it - probably accommodating, in my opinion. But if necessary, just call and share the motivation of the question - another solution could be found. :-)

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Question about Digital voucher for CHF 200.–

What exactly happens if the voucher has not been redeemed after two years and has therefore expired? Will the amount be refunded or can we get a new voucher?