MarcelW3362 years ago000Volume works. I have no HMTI 2 when changing channels, what could this be?Show in original language (German)markdennler2 years ago000 Helpful answerHello MarcelI had to return the remote control, I couldn't connect it to the TV. Greetings, BrandShow in original language (German)Commentursfrey6572 years ago000I know from experience with older people that it is usually due to pressing a button too long. So press a channel selection button for longer and if that doesn't help, reset the device and reconnect it to the TV.Show in original language (German)Commentantonio.auricchio2 years ago000A very good product for the elderly, so they only have what they need, and there's no chance of them making handling mistakes.Show in original language (French)Comment