Question about Philips Hue dimmer switch

8 years ago

This has not worked for me since I got this dimmer switch, two of my LED stations run via this instead of via the APP. The switch cannot be found either. What am I doing wrong

8 years ago

Basically, there are two possible operating modes:
a) the dimmer can be connected directly to a Hue bulb (but then the connected bulb does not work via the Bridge/App).
b) the dimmer is connected to the bridge (then it is listed in the app as a device and the switching of the bulb also works via the app).
==> it may sound as if mode "a)" is present --> repeat setup according to instructions (beforehand, as already described by Sculp1966, update Bridge and App and check connection for sources of interference, distance etc.). etc.)

Sculpo1966

8 years ago

Firstly, when was the last time your bridge was updated?
Secondly, is your bridge near a source of interference, next to the router/modem or PC? If so, move the bridge to a different location.
Thirdly, restart the push button with the setup button at the back, hold the push button near a HUE lamp and wait until it is recognised by the system.
it is recognised by the system. Do you also have the new (unfortunately worse) Hue APP?

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Question about Philips Hue dimmer switch

This has not worked for me since I got this dimmer switch, two of my LED stations run via this instead of via the APP. The switch cannot be found either. What am I doing wrong

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