Shortly after the warranty expired, the left ~3cm at the full height of the touchscreen no longer reacts to touches. Of course, this also affects the Windows Start button and the first 4 icons for starting and makes scrolling with the left hand very tedious (as well as some other things, of course). I am reluctant to declare a 2.5kCHF device as hazardous waste after just over 2 years.

Is there anything I can do myself, is a (potentially expensive) repair possible or will I have to learn to live with it?

Question

Shortly after the warranty expired, the left ~3cm at the full height of the touchscreen no longer reacts to touches. Of course, this also affects the Windows Start button and the first 4 icons for starting and makes scrolling with the left hand very tedious (as well as some other things, of course). I am reluctant to declare a 2.5kCHF device as hazardous waste after just over 2 years.

Is there anything I can do myself, is a (potentially expensive) repair possible or will I have to learn to live with it?

Accepted Answer

Maybe this article from Microsoft will help you to solve the problem with the touchscreen: https://support.microsoft.com/de-de/surface/vorgehensweise-f%C3%BCr-den-fall-dass-der-surface-touchscreen-nicht-funktioniert-01575279-71ab-637d-60f4-eac111ad703f

If you need a repair outside the warranty, you can also contact Microsoft directly:
https://support.microsoft.com/de-de/surface/service-f%C3%BCr-ihr-surface-ohne-garantie-oder-ein-besch%C3%A4digtes-surface-erhalten-08312d65-7d7d-5438-2f85-92c8b0a605ac?WT.mc_id=365AdminCSH_Smc

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