It's a bit of a jinx, as soon as the warranty expires (25 months after purchase), the battery won't last two hours. Then at around 30%-40%, the thing starts to go haywire and always wants to eject the display. That's really annoying!!!
Can I buy a new battery and replace the old one or does digitec.ch or Microsoft make an exception for such expensive devices and repair the battery as a gesture of goodwill?

Question

It's a bit of a jinx, as soon as the warranty expires (25 months after purchase), the battery won't last two hours. Then at around 30%-40%, the thing starts to go haywire and always wants to eject the display. That's really annoying!!! 
Can I buy a new battery and replace the old one or does digitec.ch or Microsoft make an exception for such expensive devices and repair the battery as a gesture of goodwill?

Answer

We will not accept any free warranty work after the expiry date. For repairs outside the warranty, you can contact Microspot directly.

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