Is Digitec also involved in the matter of the inflating battery and the subsequent failure of the integrated UPS? There are more and more reports. The first providers are taking back defective devices and refunding the amount. The problem is that you don't have a replacement solution. I'll just do without a return and remove the battery. But what Ubiquiti is doing here is really cheeky. Just wipe it under the table in the communities. Unfortunately, the Dream Machine Pro isn't a solution either, I don't really fancy it. Especially since I've only had my USG 4 Pro for a year and will only replace it when the new USG comes out of Early Access.

Question

Is Digitec also involved in the matter of the inflating battery and the subsequent failure of the integrated UPS? There are more and more reports. The first providers are taking back defective devices and refunding the amount. The problem is that you don't have a replacement solution. I'll just do without a return and remove the battery. But what Ubiquiti is doing here is really cheeky. Just wipe it under the table in the communities. Unfortunately, the Dream Machine Pro isn't a solution either, I don't really fancy it. Especially since I've only had my USG 4 Pro for a year and will only replace it when the new USG comes out of Early Access.

Answer

We have the same problem 2x Cloud Key Gen 2 Plus 1 month over warranty, both with defective battery. Is Digitec doing anything on behalf of the community?

Answer

I can't say much about it because I'm using the UniFi Cloud Key Plus Gen 2 and it's working okay, at least so far.

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Question about Ubiquiti UniFi Cloud Key Plus Gen 2

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