I received the tripod today. It makes a very good impression. The description says: "Furthermore, you will receive a wide, shoulder-friendly carrying strap" This is also visible in the series of pictures. But it was not included in the delivery! Will it be delivered later?
Many thanks and greetings
Markus

Question

I received the tripod today. It makes a very good impression. The description says: "Furthermore, you will receive a wide, shoulder-friendly carrying strap" This is also visible in the series of pictures. But it was not included in the delivery! Will it be delivered later?
Many thanks and greetings 
Markus

Accepted Answer

Hello
I bought the tripod at the end of August.
I didn't have a strap with me either.
Thanks for the advice.
Greetings Luigi

Answer

Update after contacting Digitec: According to the supplier, the parts are no longer included. I was granted a credit note of 30 francs.
Have a nice weekend
FloraAlpina

Answer

Just for information: my delivery of 20 September did not include a shoulder strap either. The multifunctional key and the monopod bag (both parts are also mentioned in the manual) were also missing. Any comment from Digitec?

Answer

Hello Markus
There should definitely be the carrying strap described. It was included in the box with my delivery about 6 weeks ago. You will have to contact the support directly.
Greetings Lars

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