I bought this camera a fortnight ago and I find that it gets very hot. There is also a very annoying background noise when viewing live.
Are these two problems recurrent? Is it a defect?

Question

I bought this camera a fortnight ago and I find that it gets very hot. There is also a very annoying background noise when viewing live. 
Are these two problems recurrent? Is it a defect?

Accepted Answer

Unfortunately we were not able to test this product. ): But it is possible that this is a defect of the device. We invite you to open a warranty case online.

In any case, we leave this question open if someone has encountered the same problem.

Answer

I bought this camera a few months ago and I'm also noticing a crackling noise when watching videos or the live feed, although this wasn't the case at first.

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Question about Netatmo Welcome

I bought this camera a fortnight ago and I find that it gets very hot. There is also a very annoying background noise when viewing live. Are these two problems recurrent? Is it a defect?