Hello,

I bought the Samsung Galaxy Watch 5 Pro BT with a free additional product. You have to register and declare the details of the watch. Among other things, the IMEI no. However, my watch does not have an IMEI no. !!!!! In order to receive the scale, you have to declare this by 14.7.2024. Have I now received the wrong watch?

Please reply.....

Question

Hello,

I bought the Samsung Galaxy Watch 5 Pro BT with a free additional product. You have to register and declare the details of the watch. Among other things, the IMEI no. However, my watch does not have an IMEI no. !!!!! In order to receive the scale, you have to declare this by 14.7.2024. Have I now received the wrong watch?

Please reply.....

Answer

The best way to do this is to contact our customer service team directly at https://helpcenter.digitec.ch/hc/de/requests/new. 
Your enquiry can then be checked individually.

Search

Question about Samsung Galaxy Watch5 Pro BT