Hello,
This question can only be answered by the sellers themselves. However, product enquiries made in this area are not usually received by dealers.
Otherwise, we offer various options for the FRITZ!Box 5590 Fibre to be able to set it to factory settings before operation:
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https://fritz.com/service...-
https://fritz.com/service... (point 2)
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https://fritz.com/service...If you have any further questions or require assistance from our technical support team, please contact us by email at fritzhilft(at)avm(dot)de. Please include the ticket ID #6720564 in your enquiry so that we can allocate your support ticket more quickly.
Kind regards from Berlin
Your AVM team