
Adobe Creative Cloud Individual
1 User, 1 Devices/Users, 12 months
Adobe Creative Cloud Individual
1 User, 1 Devices/Users, 12 months
Bought on 29.11.21 and still haven't received the licence key! Allegedly because of "delivery problems". Of course, if the licence key is generated at the time of purchase... I find that really cheeky. Does anyone have the same problem?
Why the same question as on 7.12.21 again?! https://www.digitec.ch/de...
The answer is still the same. Only Digitec customer service can help you with this problem. Have you contacted them, what do they think? https://helpcenter.digitec.ch/hc...
If you're still hoping for a solution via an inappropriate "Question about the product", you'll be waiting a long time.
"Questions, answers and discussions should explicitly refer to the products and their function. General questions about your own orders, delivery times or prices should be asked directly to our customer service." https://www.digitec.ch/de...
What makes you think that the licence key is generated at the time of purchase ? This is a delivery problem on Adobe's part.
Have you already complained to customer service ? Ask for a specific delivery date.
However, it is a bit strange that a licence key should not be available...
Can't you buy it directly from Adobe?