Product rating for Captiva G25AG 21V1

Chemicus

5 years ago • purchased this product

+3

4

1

purchased this product

Graphics card was installed incorrectly and did not run

I was very happy when the PC arrived (because at the moment there are delivery bottlenecks everywhere and meanwhile much worse computers are more expensive or equally expensive). So I immediately connected the PC to the screen and: no signal.
So I went to the Digitec store, where the local specialists were able to identify the problem: The graphics card was poorly installed by Captiva and did not run at all. In addition, according to the staff at Digitec, it was pressed in in such a way that it even bent something and it was almost impossible to take it out (apparently a plastic holder broke off when they took it out).
This poor assembly could now of course be an isolated error, but it is beyond me why you send a PC without testing. Therefore, unfortunately, only 1 star.

Addition: Due to the fact that it did not work right away, I looked around a bit on the net and came across concerns about whether a 650 W power supply is sufficient for the graphics card, as it is below the recommended power. Whether this is actually a problem for use (as has apparently been the case with other Captiva PC's with similarly poor power supplies, where it caused crashes), I can't say though.

NOTE: My assessment referred to the price of 2772.- Fr. Not to the now steadily rising price
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