Sony PS4 Pro + Mass Effect: Andromeda

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Warranty score

How often does a product of this brand in the «Game consoles» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 1.Nintendo
    0.9 %
  • 2.Sony
    1.2 %
  • 3.Valve
    1.6 %
  • 4.Microsoft
    1.7 %
  • 5.Lenovo
    1.9 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 3.ASUS
    5 days
  • 3.Valve
    5 days
  • 5.Sony
    7 days
  • 6.Microsoft
    12 days
  • 7.Nintendo
    17 days

Return rate

How often is a product of this brand in the «Game consoles» category returned?

Source: Digitec Galaxus
  • 2.Anbernic
    2.7 %
  • 3.Microsoft
    4 %
  • 3.Sony
    4 %
  • 5.Valve
    5.1 %
  • 6.ASUS
    11.6 %
Source: Digitec Galaxus