HP 693709-001 (120 W)
CHF94.24

HP 693709-001

120 W


Questions about HP 693709-001

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Anonymous

4 years ago

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SMG55274

4 years ago

Helpful answer

Whew. From the form factor of the power plug, yes, but: According to the HP Store Switzerland, the HP Dock 120W G2 2UK37AA should have been delivered with a 120W power supply - has this been lost or defective? A correctly functioning power supply should be confirmed with a white LED at the back of the dock to the right of the power connector. HP lists various HP notebooks in the appendix of the document 4AA7-3384ENW.pdf that work with a 120W power supply. A further complication is easily possible if the BIOS or Windows 10 drivers (graphics, audio, LAN, USB controller) of the device are not up to date. With non-HP devices, the list of possible problems can be extended almost indefinitely. HP also recommends an original HP USB Type-C cable that supports 40Gbps Thunderbolt. To narrow down the problem and find a really appropriate answer it would be helpful to know a) Why the included power supply is missing, b) what kind of laptop is being powered by it, and c) whether the Thunderbolt cable used is original HP. Good luck.

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fr22

6 years ago

Helpful answer

According to our own research, this power supply does not fit the HP DV6 7267 ez notebook. The matching power supply would be this one HP KG298AA AC-Adapter (90W) , but this is currently out of stock and we currently have no information when this will be available again. Sorry.

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aplangg

6 years ago

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SMG55274

6 years ago

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I have to answer your question in the first round with a counter question: To which laptop would you like to use the power supply? Depending on the device, you will need a different cable, which is also the reason why the power supply does not come with a power supply<->computer cable.

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engeliinforma

9 years ago

Why doesn't it come with a power cable?

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Liebilncag

9 years ago

Helpful answer

According to the Digitec e-shop, the power cable should be included as an accessory. However, it was not included with mine either. Since I have enough cables in stock from other deliveries, this doesn't bother me much. If you don't have such a power cable in stock, that is of course annoying.